Canceling Your Subscription
Cancel your Jellypod subscription through the billing settings. Your access continues until the end of the current billing period.
Prerequisites#
You must have billing management permissions (typically the Admin role) to manage your subscription.
How to Cancel#
- Go to Settings > Usage & Billing.
- Click View All in the Invoice History section to open the Stripe billing portal.
- In the Stripe portal, find your subscription and select the option to cancel.
Alternatively:
- Go to Settings > Usage & Billing.
- Click Update Subscription.
- Look for the cancellation option within the subscription management dialog.
What Happens After Cancellation#
Once you cancel:
- Your subscription remains active until the end of your current billing period (shown as "Ends" in the subscription card instead of "Renews").
- You keep full access to all features until that date.
- A notice appears on the subscription card: "Your subscription will end on [date]. Unused credits will expire and podcasts will be removed from third-party platforms."
- After the period ends, unused credits expire.
- Podcasts distributed to third-party platforms (Spotify, Apple Podcasts, etc.) will be removed.
Resubscribing#
You can resubscribe at any time by clicking Update Subscription and selecting a plan. If you resubscribe before your current period ends, your subscription continues without interruption.
If you're running low on credits but don't want to cancel, consider downgrading to a lower tier instead. You'll keep your content and access at a reduced price.
Frequently Asked Questions#
Will I lose access immediately after canceling?
No. Your subscription remains active until the end of your current billing period. You keep full access to all features until that date.
Can I resubscribe after canceling?
Yes. You can resubscribe at any time by clicking Update Subscription and selecting a plan. If you resubscribe before your current period ends, your subscription continues without interruption.